Privacy policy

In the course of providing its services, Proactio collects, uses, discloses and retains personal information.

Proactio takes the protection of personal information seriously and is committed to ensuring respect for everyone’s privacy.

In this regard, this privacy policy (hereinafter the “Policy”) aims to inform you of our practices regarding the collection, use, disclosure and retention of personal information.

Your consent may be express, implied, or provided by your authorized representative. By using this website or providing us with your personal information, you consent to this Policy and to the collection, use, disclosure and storage of your personal information in accordance with this Policy.

This Policy is designed to comply with applicable laws regarding the protection of personal information.

Who are we and what services do we provide?

We provide services in collective actions and can thus play different roles within the framework of collective action.

In this case, we have been mandated by the lawyers of tobacco victims who are members of the CQTS-Blais and Létourneau appeals to ensure communications with people interested in tobacco collective actions.

Collection of personal information

We limit the personal information we collect to what we consider essential to fulfill our mandate in class actions.
As part of our activities, we will collect certain personal information about you.
We will receive your registration, including all the information you provide on your form as well as all the documents you submit in support of it. The personal information collected will include medical data. By providing us with your personal information, you agree that it will be processed in accordance with this Policy and you authorize Proactio and its service providers, where applicable, to process your personal information as set out below.
In addition, when you visit this website or communicate with us, we may collect the following categories of personal information, among others:

  • identity information such as your first and last name.
  • contact details such as your postal address, telephone number and email address.
  • information relating to the use of this website such as cookie files from your browser, your IP address, the language of correspondence,
  • the date and time of your visits as well as the pages consulted.
  • any other personal information provided.

Use of personal information

We retain collected personal information only for as long as necessary to fulfill the purposes for which it was collected, or as permitted or required by law.


We undertake not to disclose your personal information for purposes other than those for which it was collected, unless you consent, a court order requires it or the law permits it or not. required.

We may engage third parties to process personal information for the above purposes, such as vendors or partners who provide website services, application development, hosting and certain other services to us. In such situations, these third parties may have access to personal information. We limit the information provided to these third parties to only the information necessary to enable them to provide their services. Furthermore, the contracts we enter into with these third parties ensure that they preserve the confidentiality and protection of your information.

Some of these partners or suppliers may be located in other countries. Your personal information could therefore be processed, consulted or stored outside of Canada. Pursuant to applicable law in such jurisdictions, our partners or suppliers may be required to disclose information in response to valid requests from governments, regulators, courts or law enforcement authorities. in these jurisdictions.


We are committed to ensuring the confidentiality and protection of the personal information we hold. To do this, we apply the physical, organizational, contractual and technological security measures that are generally applied and recognized for this purpose.

All contractors and service providers dealing with your personal information, if applicable, must also comply with these security measures.

We have also taken steps to ensure that only those working on specific files concerning you or staff members with a need to know have access to your personal information.

Links to third party websites

The Website may provide links to third party sites. We have no control over the confidentiality or privacy practices of the operators of these sites. You are responsible for finding out about their privacy and information protection policies.

Your rights

You have certain rights with respect to your personal information. You can :

  1. view the personal information we hold about you;
  2. ask us to correct them if they are incorrect;
  3. withdraw your consent to their communication or use, subject to applicable laws, and;
  4. ask us to stop disseminating your personal information and to deindex any link attached to your name which gives access to
  5. this information, if its distribution contravenes the law or a court order.

In order to exercise these rights, any request must be made in writing and addressed to our Privacy Officer at the address indicated in the “Questions” section.

This request will be responded to within thirty (30) days of receipt. If we are unable to respond within this time frame, we will notify you.

You have the right to file a complaint with the Commission for Access to Information, subject to the conditions provided for by applicable law.


For any questions relating to this Policy or your personal information and to exercise your rights, please contact our personal information protection manager at the following address: [email protected].


Proactio reserves the right to modify this Policy at any time. In this case, we will communicate the changes by posting the updated Policy on this website. We therefore invite you to read this Policy regularly in order to remain informed of the way in which we process your personal information.

Last updated: February 29, 2024